Business process automation
We move manual operations, approvals and reports into a system.
We automate repetitive work that currently depends on spreadsheets, email and employees’ memory: approvals, requests, document preparation and report collection.
We start with the process, not the software: we break it down step by step, remove what is unnecessary, and only then move it into a system. Otherwise automation locks in an inconvenient way of working.
Automation can be a separate application or a module in a system you already run. We choose whichever is simpler to roll out and maintain.
Problems we solve
- Contracts, invoices and requests are approved by email, and documents get lost.
- Weekly reports are assembled by hand from several files.
- Staff enter the same data into several systems.
- It is unclear what stage a request is at and who is responsible for it.
- Manual entry errors lead to losses and rework.
- The process depends on one employee who knows how everything works.
What the system can do
Approval routes with roles, due dates and reminders.
Automatic document generation from templates.
Regular reports compiled and sent out on a schedule.
Background jobs: data import, processing and reconciliation without staff involvement.
Email and messenger notifications about process events.
Status and history of every request: who did what and when.
Data exchange with CRM, accounting and other systems.
How we work
Process mapping
Together with the people involved, we describe the process as it is: steps, roles, documents, and the points where delays and errors occur.
Target design
We propose how the process will work in the system: what runs automatically and where a person still makes the decision.
Development
We implement the process in the system and test it on real examples from your work.
Pilot
We launch the automation in one area or for one group of employees and refine it based on feedback.
Rollout and next steps
We move the remaining participants to the new process and take on the next processes.
Other services
Corporate web applications
Internal systems, client portals and dashboards shaped around your processes.
Websites and online stores
Corporate websites, catalogues and stores with easy content management.
CRM and ERP systems
Customers, orders, resources and documents in one system.
Mobile apps
Apps for customers and staff, connected to your systems.
API and integrations
We connect services, accounting systems and external platforms through APIs.
SaaS platforms and MVPs
We launch the first version of a product and grow it into a scalable service.
Support and evolution
We take over existing systems: fixes, improvements and updates.
Let’s discuss your task
Describe the task — we will suggest an approach, stages and the next step.